Fitbit Surge Not Counting Floors

Fitbit charge 2 fitbit one or fitbit surge.

Fitbit surge not counting floors.

When your tracker is on your non dominant wrist fitbit increases the step counting sensitivity. I normally do around 40 60 floors a day and no i m lucky if it registers 1. I do have a similar problem with my fitbit surge. Exposure to excess moisture can also cause result in fewer floors.

Last sunday i was out with wife and daughter and my surge recorded 188 floors. Fitbit devices that count floors have an altimeter sensor that detects when you go up in elevation. Over the past week my fit bit has stopped counting floors. A pressure difference equivalent to about 10 ft is counted as 1 floor.

Let me help you with your charge 2 not counting floors nor notifying you about new badges. Ive had one problem after another i wish i d bought a garmin. Not all flights are the same height or distance so if the flight you climbed is less than 10 feet you may find that the device s floor count doesn t exactly match how many floors you climbed. I have restarted it that didnt work fed up with it it cost a fortune and doesnt work properly.

It s great to have you here. The unit uses the air pressure altimeter to count floors and it only counts floors going up not down. Hold down the buttons on your device until the lights on your tracker flash or you see a fitbit logo. Sometimes i wake up in the morning and have already 8 floors done.

It will count 1 floor for every 10 ft it detects you climbed. My fitbit surge is not counting floors ive been up down loads of times but it wont move off 2. Since 25th of february the floor count is a total nonsense. Your device uses changes in barometric pressure combined with the steps you take to calculate floors climbed.

Bought it mid of january and it worked fine till 24th of february. By joining our community you agree to uphold these guidelines so please take a moment to look them over. Partial floors are not counted so if you climb 15 ft you get credit for one floor. This helps to reduce undercounting your steps and it is also the default setting.

Sorry for the delay in my reply. Your device uses it s altimeter to detect variance in altitude. Your device registers one floor when you climb about 10 feet at one time. Mtbiker26 welcome to the fitbit community.

I am assuming that the fitbit is broken but thought inwould raise the issue on here if it can be fixed easily with the app.