I have read quite a few forums regarding this issue.
Fitbit stopped tracking floors.
So far i made sure i had the latest firmware 8 200 3 i reset the device several times made.
My charge 2 stopped tracking my floors about a week ago.
I was able to get in touch with our support team and was told that they assisted you via email.
Today it is only showing that i have climbed one.
It was tracking floors very consistently up until a couple weeks ago when it stopped logging floors completely.
Suddenly one day it stopped recording floors climbed.
Is there any way to manually ad the flights of stairs or has anyone else had a proble.
I have gone up 5 flights of stairs which it has registerd daily.
I restarted my fitbit several times restarted my phone updated the firmware currently at 22 55 02 and blew compressed air into the atmospheric sensor opening from a distance to.
My fitbit blaze worked fine for the first couple of months.
The fitbit community is a gathering place for real people who wish to exchange ideas solutions tips techniques and insight about the fitbit products and services they love.
Everything else still seems to be working.
Regarding the steps floors and exercise tracking issues that your fitbit versa has experienced i appreciate the time spent trying to get this issue resolved before contacting our forums.
Hi so my fit bit one stopped tracking floors today.
Is there a way to reset.
Every day now reads 0 for floors climbed.
Worked fine before but has registered 0 for 5 days which is not accurate.