Fitbit Charge 2 Wont Count Floors

If your stairs are exactly 10 feet or a bit under it might not always detect it exactly.

Fitbit charge 2 wont count floors.

I had this problem too. Solved charge2 stopped counting floors fitbit community solved charge 2 not recording stairs fitbit community solved my fitbit charge 2 won t count stairs community solved charge2 stopped counting floors fitbit community. Three days ago it was intermittent and today it won t count them at all. Please help trouble shoot.

Your device registers 1 floor when you climb about 10 feet or 3 meters. It is important to know however that floors will only get counted if the change in elevation is at least 10 feet and the ascent is uninterrupted. Fitbit devices that count floors have an altimeter sensor that detects when you go up in elevation. Press and hold the side button on your tracker for four seconds.

To count as a floor it must be at least ten feet elevation change. It s always shows 0 when i know that i usualy climb about 5 to 7 floors a day. I used to own the fitbit charge hr until i busted it. You could try raising your arm over your head at the top of stairs to make it look like another foot or so.

So i bought the new fitbit charge 2. For some reasone it wont count how many floors i ve climbed. I have tried restarting it numerous times but my fitbit still won t count floors. In the meantime i switched to the newer fitbit charge hr 2.

Fitbit detects elevation change by change in barometric pressure. Fitbit devices that count floors have an altimeter sensor that can detect when you re going up or down in elevation. Hi stellabella43 i am glad that the floor counting functionality is now restored following a successful restart of your fitbit charge. Occasionally it will give me 1 or 2 but nothing has worked from other posts i ve read.

That was some weeks ago and i ve had no other problems since then. Your device uses changes in barometric pressure combined with the steps you take to calculate floors climbed. I tried everything suggested by this community but the problem solved itself when i accidentally let the battery run completely flat. I recharged and restarted my charge 2 and it started counting floors again.